I would highly appreciate any suggestion except hard resetting and erasing everything. So this issue is related to my phone and not my wifi. Telegram call works on my second android phone. I have allowed notifications on all these platforms as well. I have tried resetting my network settings, changing wifi networks, restarting my wifi and also using my cellular network. I have tried other platforms like Facebook messenger, telegram and Instagram, but the result is the same. ![]() So I looked on the internet about this issue and one of the solutions was to update my device. Everything was fine until yesterday evening when my WhatsApp calls started getting disconnected after 1 or 2 seconds. The only way to fix this issue is to Delete and Reinstall WhatsApp on your iPhone.Cannot place calls on any online platforms or even make cellular calls on my iphone xs max. If none of the above methods worked, the problem might be due to the installation of WhatsApp being corrupted. On the conformation pop-up, select the Reset option to confirm. Go to Settings > General > Transfer or Reset iPhone > Reset > on the pop-up, select Reset Network Settings option. Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings on your iPhone. Social Media A Guide to WhatsApp Video Calling: Everything You Need to Know By Aya Masango Updated WhatsApp video calling enables user-to-user video chat. Note: If you are on a limited cellular data plan, you can Reduce Cellular Data Usage on your iPhone by keeping this option disabled. Go to Settings > WhatsApp > Enable Background App Refresh. Enable Background Data UsageĮnabling this option allows you to receive WhatsApp Voice and Video calls while you are not actively using WhatsApp. WhatsApp Videos calls may not function properly if your iPhone is set to Low Data Mode. Hence, go to Settings > Cellular > Cellular Data options and disable Low Data Mode.Īfter disabling Low Data Mode, you should be able to make WhatsApp Video calls. Note: The default setting in WhatsApp is to use the free WiFi network. Go to Settings > Cellular > move the toggle next to WhatsApp to ON position. If you are trying to make a WhatsApp Video call using Mobile Data, you need to provide WhatsApp with access to Cellular Network. If you scroll down on the same screen, you will find the options to Edit or Delete App Limit setting for WhatsApp. ![]() Go to Settings > Screen Time > App Limits > WhatsApp > On the next screen, disable App Limit for WhatsApp by moving the toggle to OFF position. If you are using Screen Time, it is possible that you may have set a time limit for WhatsApp. Similarly, go to Settings > Privacy > Microphone and move the toggle next to WhatsApp to ON position. Go to Settings > Privacy > Camera > move the toggle next to WhatsApp to ON position. Make sure that Privacy settings on your iPhone are not preventing WhatsApp from using the Camera on your iPhone. ![]() My problem of not being able to make Video calls using WhatsApp is now resolved. Then back into Whatsapp, I was able to call a friend and have a video call. ![]() I changed the 'Local Network' setting to 'on'. The call started to work but kept saying 'reconnecting' then I ended the call. Note: In case of cellular network, 5G will be available only if it is provided by your service provider. So I tried calling a friend with this setting 'turned off'. Hence, check the network connection strength on your iPhone and try to switch to 5 GHZ WiFi Network by going to Settings > WiFi > select 5G Network under “My Networks” section (if available). Check Your Internet ConnectionĬompared to Text Messages and Voice calls, WhatsApp Video Calls require a stable and strong network connection to work properly. Note: Update option will be available only if an Update is available for WhatsApp. Open App Store > search for WhatsApp > On the next screen, tap on the Update option located next to WhatsApp Messenger. Update WhatsAppīefore going ahead with other troubleshooting steps, make sure that the latest version of WhatsApp is installed on your iPhone. Hence, go to Settings > Cellular > Cellular Data options and disable Low. Once WhatsApp is able to access the Camera and Microphone, you should be able to make voice and video calls on WhatsApp. WhatsApp Videos calls may not function properly if your iPhone is set to Low Data Mode. Open Settings > scroll down and tap on WhatsApp > On the next screen, move the toggle next to Microphone and Camera to ON position.
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